Thank you for visiting the DMARKOFF official website located at dmarkoff.com.
 
We at DMARKOFF (“DMARKOFF”, “Service”, “We”, “Our”, “Us”) know that our users (“You”, “Your”) care about how their personally identifiable information (“Personal Information”, “Data”) is used and shared, and We take Your privacy and security very seriously.
 
These Privacy Policies disclose our data collection methods, usage, and confidentiality policies throughout our site. By visiting or using the DMARKOFF website, You acknowledge that You accept the practices and policies outlined in these Privacy Policies, and You hereby consent that We will collect, use, and share Your personal information in the following ways.
 

1. Service We Provide at DMARKOFF DMARC Analytics

We offer the DMARC Analytics tool that allows Us to collect data on Your behalf about email sources sending emails on behalf of Your domain(s) and email authentication. We provide You with the ability to create a DMARC record with the email addresses pointing to DMARKOFF. The DMARC record published in Your domain’s DNS enables Us to collect DMARC reports on Your behalf and provide You with the analytics data. Such data includes the IP addresses and services sending on behalf of your domain(s); the number of messages that passed SPF, DKIM, DMARC authentication; the number of messages that failed SPF, DKIM, DMARC authentication; the number of forwarded messages; the number of messages sent by unknown (unauthorized) sources; the DMARC compliance rate for each domain, and the DMARC policy used in the DMARC record for each domain.
 

2. Collection of Information

2.1 What Information Does DMARKOFF Collect Automatically?

You can visit our site without identifying yourself or revealing any personal information. Our site does automatically collect information such as Your IP address, browser type, operating system, “cookie” information, and the page You requested for site trends and statistics, but this information does not personally identify You.
 
To protect the customer resources area from misuse, We actively monitor all logins into the system in addition to recording standard weblogs. We collect login dates and times as well as recording IP addresses on an individual basis. In addition, We record the details on all actions that are taken, also on an individual basis. This allows Us to perform individual analysis of patterns of activity for the purposes of detecting prohibited access and misuse of the resources in the system.
 
We do not receive or ever store any financial information such as credit card details, and none of the information We collect is ever shared with any third parties outside of our immediate e-commerce provider.
 
The customer area presents a highly individualized facility for managing reports and raw data. In order to provide this facility, We have to record basic (non-financial) information about each user’s choice of purchase as well as recording their usage of the facility, for example, to customize the credits remaining for each user.
 
When We collect usage information (such as the numbers and frequency of visitors to the website), We only use this data in aggregate form, and not in a manner that would identify You personally. We may also provide this aggregate information to our partners, but We never disclose aggregate information to a partner in a manner that would identify You personally.
 

2.2. What Types of Cookies Does DMARKOFF Use?

“Cookies” are identifiers We transfer to Your computer or mobile device that allow Us to recognize Your browser or mobile device and tell Us how and when pages on our website are visited and by how many people. You may change the preferences on our browser or mobile device to prevent or limit Your computer or device’s acceptance of cookies, but this may prevent You from taking advantage of some of our website’s features. If You click on a link to a third-party website, such third party may also transmit cookies to You. These Privacy Policies do not cover the use of cookies by any third parties.
 
dmarkoff.com uses anonymous session cookies. A session cookie only ever contains a unique identifier for managing session state and therefore does not contain any personally identifiable information. Session cookies are automatically deleted when the web browser is closed.
 
dmarkoff.com also uses third-party cookies, installed by Google Analytics and Facebook Pixel Code, to process statistical analyses of the user’s browsing habits, on the number of pages visited or the number of clicks the user makes on a page when browsing. We process the results of these analyses for statistical purposes on website user behavior, in order to improve and fine-tune website content. If You would like further information about third-party cookies used by dmarkoff.com, and information about how to manage or refuse them, click the links below:
Google Analytics cookies policy
Facebook cookies policy
 

2.3. What Information Does DMARKOFF Ask You to Provide?

We may collect some or all of the following personal data (this may vary according to your relationship with us:
Email address;
Telephone number;
Business name;
Job title;
Profession;
Payment information;
Location information;
Information provided by third parties;
Information about how you access and use our services (e.g.: pages visited, referral website);
Information about your device (e.g.: anonymized IP address, type of device);
Comments and opinions that you express when you contact us via email, phone, or chat.
 

2.4. What Information Do You Provide When Purchasing the Service?

When subscribing to our paid service, You will be asked for financial details such as credit/debit card information, Your postal address, Your first name, last name, and email address. The processing of the payments is carried out by the third-party company stripe.com and on a separate secure server. We do not store any credit or debit card information on Our servers. stripe.com does not retain, share, store, or use personally identifiable information for any secondary purposes.
 
Immediately after You purchase the service, our e-commerce partner will notify Us and will pass your contact information, together with some limited purchase order information (e.g., purchase date, order reference number, service name, and price) to Us. We use this data to enable Your DMARKOFF paid account, to identify You in order to give You the full benefits of Your purchase, including free technical support, and to enable Us to set up a user account providing You with access to Our customer resources area. We do not make any of this information available to any third parties. For security purposes, the IP address of this transaction may be recorded.
 

3. Security of Information

All information You provide to us is stored on Our secure servers. Any payment transactions are carried out by the third party over encrypted connections using SSL technology.
 
Your account is protected by a login and a password for Your privacy and security. You must prevent unauthorized access to Your account and Personal Information by selecting and protecting Your login and password appropriately and limiting access to Your computer or device and browser by signing off after You have finished accessing Your account.
 
We endeavor to protect the privacy of Your account and other Personal Information We hold in our records, but We cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. Please remember that You control the information that You input and the data that is collected in connection with Your subscription to Our DMARKOFF service.
 
The service may contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites. When following a link to another site, You must read that site’s privacy policy.
 

4. Use of Information

The personal information You provide will be used for the purpose for which it was provided – to contact You, to process Your order, to activate Your account, to locate Your account in order to provide support. We may also use any information You have provided as reasonably necessary to provide notices regarding the product or service that You purchased.
We collect and use personal information only for our legitimate interest, for example: to keep our records updated; to explore how customers use our Offerings; to offer additional features to our customers; for the provision of services, to prevent fraud, or monitor for security vulnerabilities; in the context of a business reorganization or group restructuring exercise; to keep our Sites updated and relevant; to develop our business; and to inform our marketing strategy (by delivering Sites content and advertising to you).
 
Our administration staff may monitor site usage and use collected information to administer and maintain the privacy and security of the website.
 
Our support staff may use collected information to perform requested support tasks, and any additionally supplied information will only be used for completion of the activity for which the data was provided.
 

5. Storage of Information

We will not keep your personal data for any longer than is necessary in light of the purposes for which it was collected. Specifically:

• Service provision and compliance: We will use and store your personal data for as long as it is necessary to provide our services to you and to satisfy any legal, accounting, or reporting requirements. Thereafter, data may only be retained in anonymized form so that it can no longer be associated with you, to help us improve our products and services.
• Communications (non-customers): If you are not a customer but we hold your personal data for the purpose of communicating with you, we will keep it until you inform us that you no longer wish to receive communications from us or for a maximum period of 24 months.
   

DMARC data storage: Information collected by DMARKOFF, such as DMARC reports, is stored in your personal account on a secure AWS server located in the US East (N. Virginia) region. DMARC data for monitored domains is retained for 365 days for all users of subscription plans.
 

6. Access to Information

You can access the information collected by DMARKOFF, such as DMARC reports, in your account.
After your subscription cancellation or expiration, your paid account will be converted into a free account with limited features and data access.
 

7. Access and Correction of Your Personal Information

As an authenticated customer, You can enter the customer area. You can use the customer area to view Your contact and subscription details. 
You can, on request, obtain a full report containing all of the personally identifiable information We have recorded about You.
You can contact Our customer support directly to request corrections to be made to any recorded information if You consider it to be incorrect.
 If You have your account put on hold, You can contact Our customer support to attempt to have Your account reinstated.
 

8. Deletion of Your Personal Information

You may delete your account and all corresponding information directly through your personal dashboard at any time. Before sending the request, you MUST delete the email addresses pointing to dmarkoff.com from the DMARC record in your domain’s DNS.
 
Deluxe Custom Apps LLC reserves the right to delete a free inactive account that has not been logged in for one year since the last user login.
 

9. Technical Support and Assistance Communications

We provide tech support and general assistance via the following channels: email, live and offline chat, phone calls, online knowledgebase, and online meetings; collectively and individually, these channels are hereinafter referred to as “Support Communications”.
 
During Support Communications, our agents may collect information that will be used to effectively provide technical support and reply to general inquiries. Occasionally, the information collected may also be used for the purposes of recommending other DMARKOFF or DMARKOFF Partners products and services that can help You solve deliverability issues. Our agents will never share this information with third parties without Your knowledge and consent.